
Fulfilling customer experience
Hospitality venues must offer a personalised experience to impress customers. We take a look at the best ways your venue can fulfil your customer’s expectations.
Hospitality venues must offer a personalised experience to impress customers. We take a look at the best ways your venue can fulfil your customer’s expectations.
Read the “Managing COVID-19 Risk in the UK Entertainment Industry” report as experts call for nightclubs and other venues to reopen.
When one of our longstanding clients were told to close by the licensing officer, the NDML team were more than happy to step in to help.
Discover more about our work with Distrikt bar, and how the NDML team goes above and beyond to help our customers.
Guest author Luke Elford discusses the Business & Planning Act 2020 and what impact this may have on the hospitality and leisure industry.
Read the latest developments of the FCA test case court action here.
Opening a bar or nightclub is exciting, but can be difficult during these challenging times. Take a look at our advice to help you launch your next venture.
Insight into the Business & Planning Bill and the impact on fast track pavement licences for hospitality venues.
Celebrate National Tequila Day by keeping Britain’s favourite tequila brands behind the bar.
Find out more about what sustainability really means to your venue, and how to set achievable sustainable development goals.
If there’s a COVID-19 outbreak at your venue, you need to know what to do next. Download our guidance to help your venue keep its staff and customers safe.
Find out the best way to support your employees to ensure your business thrives following the coronavirus pandemic.
It’s time for the industry to grow and learn together as we adapt to the next phase of the coronavirus pandemic recovery.
Download our ultimate guide to re-opening your hospitality and leisure venue!
Improving sustainability at your venue could increase customer loyalty and save you money.
We’ve gathered a list of helpful resources to help venues prepare for “the new normal”.
The night-time economy is suffering. Though outdoor sporting facilities and some industries such as construction and manufacturing have been allowed to tentatively reopen, the leisure
Read Senate Group Limited’s story and join the fight to ensure businesses receive fair insurance payouts.
Can being kind and receiving kindness help to improve your mental health?