Our award-winning claims team makes the process simple and easy. Simply click on the log your claim with us and we’ll do all the rest! NDML’s dedicated team are experts in their field, and have a strong relationship with our insurers too. We can negotiate a fair settlement on your behalf, dispute spurious claims and ensure your claim is dealt with quickly and efficiently.
Please remember that a claimant legally has three years from the date of an incident in which to pursue the matter. Therefore, it’s important to keep all business logs, accident books and relevant CCTV footage stored safely for at least three years so you are able to defend your claim. Take all claims against your insurance seriously and speak to your dedicated Account Executive for any queries.
To make logging your claim as quick and easy as possible, please fill the claims form below and a member of our team will get to work!
Click here if you wish to report an urgent property claim out of normal office hours.
To report a claim please complete our online form and a member of our team will be in touch.
We are currently updating our centralised Emergency Out of Hours claims number directory which is normally here.
If you have an URGENT out of hours claim in the meantime, please refer to your policy documentation for your insurer contact, or contact your Account Executive.
Any non-urgent claims should be reported using the form above, or by contacting us during normal working hours (Monday – Friday, 9am – 5pm).
Allianz customers should contact 0344 391 4047
Aqueous customers should contact 0203 868 3885
ARCH customers should contact 0345 258 3880
AVIVA customers should contact 0800 015 1498
AXA customers should contact 0370 850 7134
Burns & Wilcox (B&W) customers should contact 0333 010 4839
Ecclesiastical customers should contact 0345 603 8381
Hiscox customers should contact 01206 773 899
Emergency cover 0800 170 0935
Linksmaster policyholders should contact 0344 856 2338
NBS / Accelerant policyholders should contact 0345 0737187
Eatongate policyholders should contact Davies Management systems 0333 234 1734 (policy Inception prior to 01/04/2022)
Eatongate policyholders should contact Gallagher Bassett 0333 234 1736 (policy date from 01/04/2022)
ERGO policyholders should contact MPL 0333 234 1742
Trilogy customers should contact Woodgate & Clark on 01732 848077
If you have purchased a Commercial Loss Assist policy then you should check your schedule and contact Qlaims in addition to your main commercial insurer from the above selection
Qlaims – 0203 927 7410
